SpinDog Casino Terms and Conditions

These Terms and Conditions describe the rules for using the SpinDog platform and explain the relationship between us and users. We set out how accounts are opened and used, what we expect of you, and how we manage deposits, withdrawals and promotions. By registering or playing you agree to these terms and any related policies we publish.

Account responsibilities

You are responsible for keeping your account details secure, for the accuracy of information you provide, and for activity that occurs under your account. Only one personal account is permitted per person. We may suspend, restrict or close accounts where we suspect fraud, misuse, duplicate accounts, unauthorised third-party access, or a breach of these terms. You must not allow another person to use your account.

Eligibility requirements

To use our services you must meet the legal age in your jurisdiction - at least 18 in most territories - and be permitted to gamble under local law. You must register using true and complete details and fund your account with payment methods in your own name. We reserve the right to refuse registration or participation from any jurisdiction where online gambling is prohibited.

Acceptable platform use

Players must not attempt to manipulate games, exploit promotions, use automated tools, or bypass geographical restrictions using VPNs or proxies. Advantage play and patterns that seek to circumvent wagering conditions may lead to forfeiture of bonuses and winnings and account closure. Commercial use of the platform, including offering betting services or operating scraping tools, is prohibited.

General bonus and promotion rules

Promotions, bonuses and free spins are subject to specific terms which will be published with each offer. We may require you to opt in, enter a promo code, or meet minimum deposit criteria. Bonus funds may carry wagering requirements, max bet restrictions and game-weighting rules; where applicable these are shown in the promotion terms. Abuse of promotions will result in voided bonuses and withheld winnings. Only one active bonus may apply at a time where specified.

Deposits and withdrawals

We accept a range of payment methods; minimum and maximum amounts may vary by method and region. Deposits must be made from payment sources in your name. Withdrawals are subject to verification checks and may be delayed while identity, source of funds and transaction details are confirmed. We may apply daily, weekly or monthly payout limits and split large sums into instalments where necessary. Cryptocurrency deposits may not be subject to the same deposit-limit controls as fiat payments.

Verification and checks

Before we process withdrawals we may ask for identification, proof of address, and payment evidence. We may also request further information or video verification if required. Failure to provide requested documents may result in a temporary hold on your account and payments.

Dispute resolution

If you have a complaint please contact our support team via Live Chat or by email to [email protected]. We aim to resolve disputes promptly and will investigate transactions, account history and verification material. If internal resolution is not possible we will outline available next steps and applicable external complaint routes where relevant.

Updates to terms and conditions

We may update these terms from time to time. Notice will be provided on the site and the updated terms will apply from the stated effective date. Continued use of the Spin Dog site after changes are published constitutes acceptance of the revised terms. We recommend you review this page regularly.