Contact Us
Need a hand? Our support team is ready to help with questions, account-related issues, technical concerns or general feedback. Whether it’s deposits, withdrawals, verification checks or game queries, we’ll point you in the right direction. Contact us by live chat, email or phone and we’ll assist with account support, payments and site access. Use the channels below for the quickest response to any account or technical enquiry. Support is locally based.
| Department | Contact |
|---|---|
| Customer support | [email protected] (live chat & email, replies typically within 24 hours) |
| General enquiries | [email protected] (Mon-Fri, 09:00-18:00) |
| Affiliate enquiries | [email protected] (partner team Mon-Fri, 09:00-17:00) |
| Phone | +44 20 7946 0283 (calls handled during office hours; alternative numbers available on request) |
| Working hours | Live chat 24/7; Phone Mon-Fri, 09:00-18:00 |
Email Assistance
Email is our preferred contact method for detailed requests, account-related issues, or when you need to send documents. Please include a clear subject line and up-to-date contact details to avoid delays. For faster handling, attach any relevant files and state your account ID. Use [email protected] for account-related enquiries.
Contact Form
Response Time
Our support team aims to respond to routine enquiries within one business day. Simple account, payment or technical questions are typically handled quickly, while more complex cases such as verification, disputed withdrawals or investigations may take longer depending on the issue and required checks. We’ll keep you updated during the process and escalate where necessary.
Feedback
We'd love to hear from you - please tell us about your experience at SpinDog. Share feedback, suggestions or ideas via Live Chat or email at [email protected]. Every message is read carefully and used to improve site features, promotions and overall player experience. Your input helps Spin Dog prioritise updates and make the service clearer and more enjoyable for everyone.